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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Freimark

August 26, 2024

5  out of  5
rating by Steve Freimark
"Outstanding Insurance Service I'm writing to express my sincere appreciation for the exceptional service provided by Matthew Redding at State Farm. From the moment I contacted his office, I was impressed by his professionalism, knowledge, and dedication to finding the best insurance solution for my needs. Matthew took the time to understand my specific insurance requirements and provided me with a comprehensive overview of various options. His expertise and guidance were invaluable in helping me choose the right coverage at a competitive price. I was particularly impressed by Matthew's prompt response to my inquiries and his willingness to go the extra mile to ensure my satisfaction. Matthew's friendly demeanor and personalized approach made the entire insurance-buying process a positive experience. I would highly recommend Matthew Redding and State Farm to anyone seeking reliable, affordable, and personalized insurance coverage. Steve Freimark"
We responded:
"Thank you so much for your kind words regarding your customer experience with Matthew in our agency! He does a great job guiding our customers with their insurance needs. We thank you for your business too Steve!"
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M C

August 23, 2024

5  out of  5
rating by M C
"Reasonable rates, stellar customer service, and local. What more can you ask for? I truly appreciate Joseph's responsiveness, willingness to talk things through, and understanding of our situation. He asked the right questions to get a feel for the insurance requirements we truly needed. I am extremely glad that I found this State Farm insurance agency, and will be recommending to anyone I speak with who is surprised by a rate increase or insufficient customer support with their current insurance company."
We responded:
"Thank you so much for your kind words and 5-Star review! Joseph prides himself on providing the best customer experience he can and focuses on what matters to our valued customers like you! We look forward to working with you and thank you for your business!"
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Jessica Tatman

June 27, 2024

5  out of  5
rating by Jessica Tatman
"Joseph has been great. I got an amazing quote for full coverage and renters. He follows up and keeps in contact. Very much appreciate his service."
We responded:
"Jessica, I'm thrilled you found our full coverage and renters quote amazing! Thank you for your positive feedback, and I'm glad to have you as a valued customer! Grant Murphy - State Farm Insurance Agent, Hillsboro, OR"
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Sandy Mies-Grantham

June 19, 2024

5  out of  5
rating by Sandy Mies-Grantham
"Real customer service starts with a courteous dialogue. Joseph at State Farm insurance was attentive to my every request for more info for insurance policies for my home and car. I might say He had on his "coat of patience" for the day... a remark I heard this weekend at Southern Oregon University graduation ceremonies for my grandson. The speaker was the owner of Lithia Motors, DeBeers as he received an honorary degree."
We responded:
"Hi Sandy, we so appreciate your kind words about Joseph and his customer service. He really does have great patience and loves provide value with each auto and homeowners insurance conversation. Thank you for choosing our office to serve your insurance needs!"
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Shelby True

May 24, 2024

5  out of  5
rating by Shelby True
"After receiving terrible customer service from our previous provider while trying to adjust our plan, we decided it was time to look elsewhere. It was so refreshing to talk to Joseph about working with State Farm, as he was genuine in his approach and extremely thorough, walking us through all possibilities! You can tell he is passionate about helping people and educating them of their options. We are super grateful for his help and glad we found State Farm!"
We responded:
"Hi Shelby, we so appreciate your thoughtful review! You are right, Joseph is very passionate about helping people and will always take the time to make sure customers insurance plan is personalized and sound. We very much appreciate your business and thank you for the review!"
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Rosann Winther

May 24, 2024

5  out of  5
rating by Rosann Winther
"Prompt response with requested information and subsequent activation of new policies. Thank you to Itzel for her excellent service."
We responded:
"Thank you so much for your 5-Star review Rosann! Itzel is the best and strives to create a great customer experience when helping customers with their auto and homeowners insurance needs. Really appreciate you taking the time to share your experience too. Thank you for your business!"
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Tracie Yearout

February 27, 2024

5  out of  5
rating by Tracie Yearout
"You have been a great help thanks"
We responded:
"Hi Tracie! Thank you so much for the review. We greatly appreciate your business!"
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Kiara Heart

February 5, 2024

5  out of  5
rating by Kiara Heart
"State farm is the best , I got car insurance for a really good price! Joseph really helped me figure out what coverage I needed, he was not at all pushy and listened to what I was needing and got me a great quote. The costumer service is top notch and any questions or problems I have he gets right back to me! By far the best insurance and I've been with many other insurance companies State Farm is the best!"
We responded:
"Hi Kiara. Thank you so much for your kind words about Joseph and our team! Joseph is great and loves helping customers with their insurance needs. We are thrilled you selected us as your auto insurance carrier and we all look forward to developing a lasting relationship with you! Thank you for your business!"
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Amber Juden

January 24, 2024

5  out of  5
rating by Amber Juden
"Great rates. Quote came in much lower then other competitors. Kind and courteous service!"
We responded:
"Hi Amber! Thank you so much for your 5-Star Review. We greatly appreciate you selecting us as your insurance provider!"
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Samantha Marquez

May 13, 2023

5  out of  5
rating by Samantha Marquez
"Grant and his whole entire team have gone above and beyond! If you are looking for an agent and agency that genuinely cares about their customers this is your team! They are very knowledgeable and very diligent. I appreciate all their hard work and look forward to working with their agency for a long time!"
We responded:
"Samantha, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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J Daves

April 18, 2023

1  out of  5
rating by J Daves
"Customer experience was poor. I was not aware that my current premiums would be subject to change if I didn't download an app and follow the instructions on the app. I asked that my premiums remain as originally agreed. They refused. I spoke with several representatives up the chain. They all refused to honor the original agreement."
We responded:
"Thank you for the feedback. We are sorry to hear about your customer experience tied to the Drive Safe and Save program and the loss of discount. This issue is something I am aware of and have worked to make sure all customers who opt for the program are very aware of the discount and cause and effect when it is removed. We appreciate your business and will be better for this going forward. "
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Brooks Bruett

March 27, 2023

5  out of  5
rating by Brooks Bruett
"Grant and his team are the best. I have all my insurance there. Car. Home. Umbrella. Long Term Care. Multiple life policies. They are knowledgeable and well trained. Very professional. Can not recommend them enough."
We responded:
"Brooks, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most. Thank you for your review!"
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Fatima Lagunes

March 27, 2023

5  out of  5
rating by Fatima Lagunes
"Thank you to Grant for all the help with my policy. Friendly and patient during the whole process!"
We responded:
"Fatima, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything! Thank you for your business!"
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Itzel Lagunes

March 14, 2023

5  out of  5
rating by Itzel Lagunes
"Grant was great to work with! He was super helpful in setting up my policy, very thorough and made sure I was understanding all the information he was giving me. I definitely recommend working with him and his team!!"
We responded:
"Thank you for allowing us to help you with your insurance needs Itzel! We greatly appreciate your trust in us and for taking the time out to give us a nice review. "
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Salem Beam

January 24, 2023

5  out of  5
rating by Salem Beam
"The customer service here is phenomenal to say the least excellent would be an understatement. Wanted to give a shout out to Dustin for his incredible attention to detail / follow through, and for having the courtesy to call me several hours later when I had forgotten to call back for an insurance quote adjustment you da man you guys keep rockin 🤘"
We responded:
"Thank you so much for the review! Dustin is amazing and lives to serve our customers! He and the entire team strive to improve the customer experience when dealing with insurance and financial matters. Thank you for your business!!"
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Tim Black

January 17, 2023

1  out of  5
rating by Tim Black
"Was given a quote for one amount, 2 months later bill is almost $100 more than quoted. No answers given, no solutions offered.. be better"
We responded:
"Tim, thank you for your review and feedback. This is not the customer experience we want for you nor anyone else for that matter. I am aware of the circumstances that led up to this incident and can assure you steps were taken to mitigate this from ever happening again. We wish you well and thank you for your business."
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saul orduna

October 28, 2022

5  out of  5
rating by saul orduna
"great service, they helped me with a good insurance quote, very thankful."
We responded:
"Hi Saul! We so appreciate the shout out. Your customer experience is very important to us and thank you for letting us know that Cindy executed! Thank you for selecting us as your insurance agency of choice!!"
Profile photo of Alice Rose

Alice Rose

October 13, 2022

5  out of  5
rating by Alice Rose
"I switched to these folks a couple of years ago and during that time I have had many changes to report and an occasional question. Each and every time I call, the phone is promptly answered and the person is friendly, helpful, knowledgeable, and inspires confidence. Then they do exactly what they said they would do promptly and accurately (!) like sending a document or making a change or researching a question. This team is the gold standard of service in one of my least favorite aspects of modern life (with all due respect to the insurance industry). Highly recommended!"
We responded:
"Alice, we very much appreciate your kind words. Very well written I might add! We exist to serve you and our valuable customers. My team and I understand that insurance isn't the most favorite topic for most people. With that in mind we strive to add value and improve the customer experience every chance we get. Thank you for your business and taking the time to share your perspective with others!"
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joe hamer

September 23, 2022

5  out of  5
rating by joe hamer
"Great Simple process to set up a new auto policy. As my daughter referred me . . She's right . . IT IS A PLEASURE DOING BUSINESS WITH THEM!"
We responded:
"Hi Joe! We so appreciate your review and we love serving our customer like you and your daughter. We look forward to serving you for years to come."
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Karen Eubanks

September 16, 2022

5  out of  5
rating by Karen Eubanks
"Our entire family has been with the same State Farm office for decades and their team continues to exceed our expectations. Most recently they saved my 60th birthday celebration when the winery that we had reserved for a private party told us just days beforehand that we needed event liability insurance. Even though it typically takes several weeks to get that coverage in place, our State Farm office turned it around in just two days! Thank you,State Farm, it was a great party!"
We responded:
"Hi Karen! We so appreciate your kind words and it’s been our pleasure to support and protect your family over the years. Happy 60th birthday and we are happy we could help be a part of your special day in a small way! Thank you for your business!!"
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Gary Casagranda

September 9, 2022

5  out of  5
rating by Gary Casagranda
"Cindy Price, If you want Customer Service Cindy is the Contact. You receive Immediate Service and Response. Awesome work on Bundling and a Huge Cost Saving. Cindy Rocks."
We responded:
"Hi Gary. Thank you so much for your review! Cindy does rock!!! Very happy we could help save you money on your auto and home insurance. We greatly appreciate you selecting our agency and look forward to serving you Gary!"
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Samantha Woodbury

September 8, 2022

5  out of  5
rating by Samantha Woodbury
"Grant and his team are amazing to work with! So personable and reliable!"
We responded:
"Thank you so much for your review Samantha! We very much enjoy working with you as well!!"
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Eric Squires

September 5, 2022

5  out of  5
rating by Eric Squires
"Got excellent backup from Grant Murphy's office when I had a tow claim!"
We responded:
"Eric, that is great to hear! We have a great support team and we great appreciate your business!"
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Amy Park

August 16, 2022

5  out of  5
rating by Amy Park
"Cindy was extremely helpful in explaining my policy and details about my coverage. Glad to be a client with them because I know they will do their best to help their clients!"
We responded:
"Hi Amy, thank you much for the 5-Star review!! Cindy is the best and we are all excited to be working with you. Thank for selecting us as your insurance agency of choice!"
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Matthewbaranov

August 15, 2022

5  out of  5
rating by Matthewbaranov
"Helped me find a rate lower then anyone else would recommend"
We responded:
"Hi Matthew! Thank you for the 5-Star review!! We are happy we could save you money on your auto insurance. We look forward to servicing you!"